It makes a difference speaking to someone who understands your business, and your industry, and can save you time in knowing what works, and what doesn’t.

We are not another large, impersonal ‘call centre’ with indifferent people reading off a script. We’re a team of professionals, and we care about your campaign.

• We proactively engage decision makers, with a respectful, solution based approach.
• We don’t rotate callers; your dedicated team get to know your business and your pipeline.
• You receive detailed, personalised daily reports.
• We regularly monitor your campaign, drawing on our extensive experience to optimise outcomes.

Our call team all have minimum 5 years experience, with a strong retention rate, and we don’t employ students, travellers, or casuals.  We take our work seriously, enjoy the challenge of each new campaign, and take pride in achieving a great result for our clients. We keep the same caller(s) on your campaign – wherever possible, someone who has worked on similar campaigns. We regularly monitor, coach and develop our staff.

We sometimes speak to clients who have tried to build a call centre in-house, only to discover how time consuming and difficult it is to hire, train, and manage additional staff. Outsourcing your telemarketing to Direct is not only cost effective, but can save you a large amount of time and stress.

Contact us today, to see how we can build a cost effective campaign for your business.